Delivery Policy

Delivery Hours

Monday to Sunday: 9am-8pm

Timing will vary during peak periods.


Different types of delivery

Eco-Scape provides delivery service within Singapore only. We do not provide overseas shipping. 

Delivery charges in does not apply to Eco-Scape Garden Centre. For any enquiries regarding our policies in our garden centre, please kindly contact us at 6747 5282.

 Type of Delivery


 Delivery Charge


Once order is placed, we shall contact you in regards to collection date and time.

For same day collection, orders are to be placed before 2pm. Collection will be 4 hours after order is placed, but we shall contact you to confirm.


 Free Delivery

Purchase of $120 and above.


 Normal Delivery (Flat Rate)

Delivery within Singapore, excluding restricted/remote locations.

Once order has been received, we shall contact you in regards to the delivery date and time.


 Express Delivery (Same Day)

Orders to be placed before 2pm. Delivery to be made within 4 hours after order is placed.


 Restricted/Remote Delivery

Applicable to the following locations:
 - Sentosa
 - Marina Bay Sands
 - Tuas
 - Changi Loyang
 - Jurong Island
 - Changi Airport Cargo and Airbase
 - Airline Road
 - PSA (Free Freight Zone)
 - Military Bases


 Peak Period Delivery (Festive Rate)

Only for Chinese New Year, Valentine's Day, Mother's Day, and Christmas.



Additional charge on top of normal delivery charge.
Applicable due to:
 - wrong or invalid delivery address given to us
 - recipient not present or is uncontactable for more than 15 minutes



Wrong Items Delivered

We are sorry for the inconvenience caused. Please kindly contact us at 6747 5282 and we will help to rectify the issue.