Delivery Policy

Delivery Hours

Monday to Sunday: 9am-8pm

Timing will vary during peak periods.

 

Different types of delivery

Eco-Scape provides delivery service within Singapore only. We do not provide overseas shipping. 

Delivery charges in eastec.com.sg does not apply to Eco-Scape Garden Centre. For any enquiries regarding our policies in our garden centre, please kindly contact us at 6747 5282.

 Type of Delivery

 Description

 Delivery Charge

 Self-collection

Once order is placed, we shall contact you in regards to collection date and time.

For same day collection, orders are to be placed before 2pm. Collection will be 4 hours after order is placed, but we shall contact you to confirm.

 $0

 Free Delivery

Purchase of $120 and above.

 $0

 Normal Delivery (Flat Rate)

Delivery within Singapore, excluding restricted/remote locations.

Once order has been received, we shall contact you in regards to the delivery date and time.

 $10

 Express Delivery (Same Day)

Orders to be placed before 2pm. Delivery to be made within 4 hours after order is placed.

 $20

 Restricted/Remote Delivery

Applicable to the following locations:
 - Sentosa
 - Marina Bay Sands
 - Tuas
 - Changi Loyang
 - Jurong Island
 - Changi Airport Cargo and Airbase
 - Airline Road
 - PSA (Free Freight Zone)
 - Military Bases

 $20

 Peak Period Delivery (Festive Rate)

Only for Chinese New Year, Valentine's Day, Mother's Day, and Christmas.

 $20

 Redelivery

Additional charge on top of normal delivery charge.
Applicable due to:
 - wrong or invalid delivery address given to us
 - recipient not present or is uncontactable for more than 15 minutes

 $10

 

Wrong Items Delivered

We are sorry for the inconvenience caused. Please kindly contact us at 6747 5282 and we will help to rectify the issue.